At DENISE ECLIPSE LLC, your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help.
1. Returns
You may return items within 30 days of receiving your order, provided they are unused, in original packaging, and include all tags or accessories.
2. Non-Returnable Items
We cannot accept returns for:
- Used or damaged items
- Custom or clearance items
- Gift cards
3. Refunds
Once your return is received and inspected, we will notify you by email. Approved refunds will be issued to your original payment method within 5–10 business days.
4. Exchanges
If you wish to exchange an item for a different size or model, please contact us before returning the product to confirm availability.
5. Return Shipping
Customers are responsible for the cost of return shipping unless the item was defective or incorrect.
6. Contact Us
For all return or refund inquiries, please reach out to us:
Email: info@deniseeclipse.cfd
Phone: 512-994-1547
Address: 336 E Gray St, Des Moines, IA 50315