At DENISE ECLIPSE LLC, we are dedicated to delivering your skateboard products quickly and safely.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Rates and Delivery Times
Shipping costs are calculated at checkout based on your location and the weight of your order.
Estimated delivery time within the U.S.: 3–7 business days.
3. Tracking Your Order
Once your order ships, you will receive an email with a tracking number so you can monitor delivery progress.
4. Delays and Lost Packages
While we strive to deliver on time, delays caused by carriers, weather, or customs are beyond our control. If your package is lost or delayed, please contact our support team for assistance.
5. International Shipping
At this time, we primarily ship within the United States. International orders may be accepted in the future.
6. Contact Us
For shipping inquiries, please contact us:
Email: info@deniseeclipse.cfd
Phone: 512-994-1547